Privacy Policy
Last updated: June 17, 2026
Introduction
At MOTOCLICK, the processing and privacy of our users is a priority. This policy describes how we collect, use, share, and protect your personal information when you use our services, in accordance with the General Data Protection Regulation (GDPR) and other applicable laws.
1. Information We Collect
We may collect the following categories of data:
- Identification and Contact Data: Name, email address, and phone number you provide directly when registering, requesting information, or using our services.
- Technical and Navigation Data: IP address, browser type and version, operating system, unique device identifiers (such as Apple's IDFA or Android's AAID), cookie data, and advertising identifiers, automatically collected when interacting with our site or application.
- Interaction and Usage Data: Information about your activity in our services, such as pages visited, time spent, links clicked, and interactions with our content or ads.
2. Purposes of Processing and Legal Basis
We process your personal data for the following purposes:
- Service Provision and Maintenance: To manage your account, provide customer support, and ensure our services function properly.
- Analytics and Improvement: To analyze usage trends, perform technical diagnostics, and improve the quality and functionality of our services.
- Marketing and Personalized Advertising: To show you relevant commercial communications and ads based on your interests and profile, after obtaining your explicit consent when legally required. This includes creating custom audiences and measuring campaign effectiveness.
- Legal Obligations: To comply with applicable legal, tax, or regulatory requirements.
3. Security and Third Parties
We implement appropriate technical and organizational measures, such as encryption in transit (TLS) and firewalls, to protect your information against unauthorized access, alteration, or destruction.
For the purposes described, we may share your data with the following types of third parties, who act as Data Processors:
- Analytics and Advertising Providers: We use tracking technologies (such as pixels, cookies, and SDKs) from third parties, including Google Analytics, Google Ads, and Meta Platforms, Inc. (Facebook/Instagram). These tools help us measure the effectiveness of our services, display ads, and personalize your experience. These providers may combine the information we share with other data they have about you according to their own privacy policies.
- Infrastructure and Service Providers: Companies that provide us with web hosting, email management, and customer support services.
4. Data Retention and Deletion Policy
Necessity Principle and Timeframes
We do not retain your personal data longer than necessary to fulfill the purposes for which it was collected.
- Account Data: Retained while you maintain an active relationship with us as a user. After 3 years of inactivity, we will proceed to delete or anonymize it.
- Marketing Data: Processed until you withdraw your consent or request to unsubscribe from our communications.
- Technical Data (Cookies/IDs): Retained according to their specific function and for the timeframes defined in our Cookie Policy, based on regulatory guidelines.
Deletion Procedure
At the end of the retention period, we will securely delete your data from our active systems or irreversibly anonymize it. In compliance with the policies of our third-party platforms, we are committed to managing the deletion of your personal information in response to a valid deletion request. You can submit your request to info@motoclickapp.com.
Periodic Review
We annually review our retention periods to ensure they remain proportionate and adequate to the purpose.
5. Updates to This Policy
We may update this privacy policy periodically. We will notify you of any significant changes through a notice on our website or by email.